Client Partner (Account Manager) in IT for Pharma
You will be the main contact for customers in our new Account Management team. Working with the Delivery Manager, you'll drive strategic discussions, upselling, and cross-selling to grow our software
You Will:
- Achieve Revenue Targets: Deliver account management plans and meet revenue goals for assigned accounts.
- Create Case Studies: Develop case studies for each account, showcasing measurable business impact.
- Generate SQLs for Cross-Sells: Identify and generate Sales Qualified Leads (SQLs) by leveraging recommendations from current customers.
- Drive Customer Development: Provide insights to enhance Appsilon’s value proposition and support our Innovation Team.
What We Are Looking For in You:
- Sales Hunter Mindset: You actively seek out and secure new project opportunities.
- Technological Expertise: A strong understanding of software development capabilities allows you to discuss solutions confidently with customers without requiring a software engineer’s support. Experience in areas like selling software solutions, delivery management, or project management is essential.
- Life Sciences Familiarity: You are knowledgeable about, or can quickly learn, terminology such as FDA submission, clinical trials, pharmacovigilance, or spatial transcriptomics. Prior experience working with pharmaceutical clients is a significant advantage.
- Excellent English Proficiency ( C1- C2 )
- You are open to regular travel to meet customers and attend conferences or industry events ( EU & USA ).
- You excel at speaking, listening, and building rapport, characterized by openness, patience, emotional intelligence, and professionalism.
- You are highly motivated, take ownership of your performance, and continuously strive for improvement.
- You bring a solid understanding of customer development processes and best practices.
- Experience in The Challenger Sale methodology
- Experience as Delivery Manager
- Experience as an Account Manager or Sales Representative
Additional Requirements:
Nice to Have:
Why Appsilon Should Be Attractive to You:
- 8 out of the Top 10 largest pharmaceutical companies in the world are our customers, giving you the chance to work with some of the most exciting and impactful brands globally.
- We are world leaders in R and Python dashboard development and are renowned experts in software development.
- Our Customer Satisfaction (C-Sat) score is 4.78/5, and our Net Promoter Score (NPS) is 9.37/10, reflecting exceptional client trust and satisfaction.
- Our purpose is to advance technology to preserve and improve life on Earth. Explore our impactful Data for Good projects.
- We have a multinational team working fully remotely across almost all world time zones. Despite the geographic spread, we maintain a strong sense of community through regular conferences, customer visits, and summer retreats in Poland.
- We are planning to grow 3x in the coming years, offering numerous opportunities to advance your career internally as the company expands.
- Check out our 2024 summary to see our latest achievements
What's in it for you:
- Enjoy a monthly salary of 18.000 - 24.000 PLN or $4500 - $6000 + VAT on B2B contract.
- Benefit from 26 days of paid holidays, plus the equivalent of public holidays in Poland.
- Receive 33 paid sick days per year at 80% of your salary.
- You'll have a 5% addition to your salary allocated to a Professional Development Budget for activities that help you grow.
- Embrace remote work with flexible hours tailored to your time zone and family life.
- Enjoy four paid days per year for training, conferences, events, or workshops.
- Access private health care insurance (in Poland) or a cash equivalent if you're not in Poland.
- You can receive a FitProfit or FitSport membership card (in Poland) or a cash equivalent if you're not in Poland.
- Your family will be covered with life insurance.
- Benefit from AskHenry, your assistant.
- Equipment: Mac or Lenovo Thinkpad.
- Flexible working hours & home office.
- Career path and personal growth support.
- Travel to international conferences (giving a talk) or on-site client visits.
What to Expect from This Recruitment Process:
- Screening Interview by Recruiter
- Recruitment Task
- Interview with Hiring Manager
- Final Interview with CRO
Appsilon is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.
Does this sound like a great opportunity for you? Use the Apply button below!
- Department
- Customer Success
- Locations
- Remote/ EUROPE, Remote / Poland
- Remote status
- Fully Remote
Colleagues
About Appsilon
At Appsilon, we create interactive and user-friendly applications for exploring and visualizing data, helping clients make the best decisions.
Our solutions are used by Fortune 500 and large-scale organizations worldwide to invent new drugs, save people’s lives, optimize processes, and increase revenue. We specialize in custom-made, ready-to-use solutions in R and Shiny, but we also offer versatile data science expertise and a wide range of data-related technologies
We don’t just code. We partner up with our clients to find the best solution for their business. We help with user adoption and releasing new tools in the company. We have a unique, cross-domain mix of skills, from Computer Science to Biostatistics, Genomics and Data Science. Our team consists of PhDs and industry experts.
Our clients handle vast amounts of data. Organizing and visualizing this data in a manner that enhances decision-making impact, efficiency, and speed poses a significant challenge.
Our solutions eliminate 1000s of hours of manual work for data scientists, preventing significant delays in delivering valuable insights. They are tailored to our clients needs and can be updated in real-time.
Appsilon develops its own R packages that enhance the aesthetics, dynamics, and security of R Shiny apps. These packages facilitate the development and scaling of Shiny apps for enterprise customers, enabling them to accommodate thousands of simultaneous users and function on a distributed infrastructure.
100% remote company, no physical office, ability to hire top talent worldwide.
Repeatable methodology to deliver results fast. Even in 4 weeks of production for enterprise customers.
Experience in delivering results for the largest companies in the world.
Before you apply, please read our code of conduct.
Client Partner (Account Manager) in IT for Pharma
You will be the main contact for customers in our new Account Management team. Working with the Delivery Manager, you'll drive strategic discussions, upselling, and cross-selling to grow our software
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